Contact

Contact us

Required fields are marked with an asterisk (*).

Emergency Contact

0800 195 4141

You can also contact us on the number above for:

  • - Damage to our equipment
  • - Power outages
  • - Non emergency meter enquiries 

or alternatively you can call:

0871 687 0501...

  • - Loss of Supply 
  • - Hazardous Situations
  • - New Connections 
  • - Cable Diversions 
  • - Disconnections 
  • - Alteration to existing service 
  • - Street lighting enquiries
  • - General Enquiries 


Complaints...

You can telephone with your complaint, please call the relevant number below:

 0845 050 0036

View information about our complaints procedure.


Billing Enquiries...

You must contact your supplier.
For information about who supplies your electricity: 0870 751 0093
Email: mpashelpdesk@vertex.co.uk


Write to us...

Electricity North West Limited
304 Bridgewater Place
Birchwood Park
Warrington
Cheshire  WA3 6XG