Distributing electricity in the North West…
Distributing electricity to customers homes
Working throughout North West England, Electricity North West Limited owns, and through United Utilities, operates and maintains the electricity distribution network…
Ofgem
Ofgem (Office of Gas and Electricity Markets) regulates Britain's gas and electricity industries and has a number of statutory duties including the protection of consumers.
Ofgem's role is to protect and advance the interests of consumers by promoting competition where possible and through regulation only where necessary. They have made a number of regulations relating to the service we provide to our customers and if we fail to meet any of these Guaranteed Standards, we must pay compensation to those customers affected. These standards are reported to Ofgem on an annual basis.
Statutory Compliance
Section 42C Electricity Act Disclosure
Charging Information
ENW produces a number of statements that describe the arrangements for charging for the services we provide. Details of the charges and the charging methodologies for this year can be obtained from the links below:
2008 - 2009
- ENW Overview Statement - 1st April 2008 (80Kb)
- ENW Licence Condition 4 - UoS Charging Methodology - 1st April 2008 (171Kb)
- ENW Licence Condition 4A Statement – 1st October 2008 (147Kb)
- ENW Condition 4B Statement - August 2008 (338Kb)
- ENW Legacy Basic Meter Asset Provision and Data Services Statement - 1st April 2008 (79Kb)
- ENW Meter Point Administration Services Charging Statement - 1st April 2008 (63Kb)
- ENW Miscellaneous Services Charging Statement - 1st April 2008 (103Kb)
2009 - 2010
- Overview Statement (Supporting Document to Electricity North West Limited's Suite of Charging Statements) 2009-10 (320Kb)
- Statement of Charges for Use of Electricity North West Limited's Electricity Distribution Network 2009-10 (607Kb)
- Statement of Charges for Distributor Legacy Basic Meter Asset Provision and Data Services offered by Electricity North West Limited 2009-10 (292Kb)
- Statement of Basis of Charges for Metering Point Administration Services offered by Electricity North West Limited 2009-10 (207Kb)
- Statement of Charges for Miscellaneous Services offered by Electricity North West Limited 2009-10.pdf (330Kb)